Shipping & Returns
We make all of our products by hand without the addition of any chemical additives or preservatives. Slight variation may occur as a result of small batching.
Daughter Alchemy products are housed in Miron glass for optimal protection of ingredients from exposure to light (to prevent oxidative rancidity). Furthermore, Miron glass increases the products’ shelf life and prolongs their potency.
Our products are sent in biodegradable, compostable or recyclable shipping supplies whenever possible to promote environmental responsibility and accountability.
Shipping
We ship products purchased online typically within 3-5 business days. If there are unusual circumstances that prevent this timeline we will contact you directly.
Refunds
All sales are final. If you received a damaged item through the mail please contact us first directly (through the form on the connect page) within one week of receiving your item along with a photo of the product and packaging and we will gladly replace it. Items returned without prior contact with us will not be accepted and items returned to an incorrect address will nullify your refund. Please follow these directions to facilitate a timely refund.
Wholesale and Press
Please allow one to two weeks for wholesale orders to ship. For all press and wholesale inquiries please contact us at info@daughteralchemy.com.